ASE Certified Technicians, ASE Certified Shop

All of our technicians are individually certified by the National Institute for Automotive Service Excellence (ASE) and our shop is certified as well. Many shops have ASE Certified technicians, but few shops are ASE Certified.

AAA Arizona Top Shop

We’ve been a AAA Arizona Top Shop in Phoenix for six consecutive years. All AAA Arizona Approved Auto Repair (AAR) shops meet more than twenty standards that
include:

  • Providing a list of 200 customers to be surveyed on the shop’s service
  • Staffing Automotive Service Excellence (ASE) certified technicians
  • Providing a 12 month/12,000 mile warranty on repair work
  • Agreeing to binding arbitration if there is a dispute with a AAA member
  • Annual re-inspection by AAA

AAA Arizona Top Shops go even further by:

  • Maintaining customer surveys with at least a 90% approval rating
  • Being actively involved in the community through service groups and charities
  • Upholding an exemplary business reputation

Lynda’s High Standard for Vehicle Repair

Some places will promise to give your car the same attention they give their own, but what kind of promise is that? Sure, it sounds good, but keep in mind that a mechanic’s tolerance for mechanical breakdown can be pretty high.

Think about it: where does a mechanic drive his car every day? He can afford to overlook a few things on his own car because it’s always at the shop.

At Hi-Tech, we have an even higher standard: Mom’s Standard. We promise to give your car the same attention we give mom’s. We can’t afford to mess up on mom’s car because, if mom ain’t happy, ain’t nobody happy.

We also know that if mom comes in for an oil-change on Tuesday and her power steering goes out on Friday, she’s going to ask why we didn’t catch it. That’s why our technicians always have their eyes open for work that might be on the horizon. If we find something, we’ll tell you and let you make the decision – no pressure from us.