Having a nice car is an amazing feeling – until it needs repairs. If you’ve picked the wrong Mercedes shop in the past, you know the dreadful feeling when you see the service indicator light display. Immediately, your mind starts calculating the cost of the unknown repair and you begin to get nervous that the shop will insist on replacing the whole system instead of just fixing the broken part.
Fortunately, you have choices. You don’t need to take your car to the dealer or to the first shop you find. You and your car deserve a professional, high-quality experience from a mechanic you can trust. Here are some steps you can take to avoid picking the wrong Mercedes shop.
Avoid Generic Maintenance Service
Does your Mercedes shop mechanics count on you to tell them what’s wrong? Even if you’re an expert in Mercedes or recently downloaded the Mercedes maintenance manual, you shouldn’t have to coach your mechanic on the maintenance needed on your car. A maintenance routine has as much to do with how you drive your car as it does the age and mileage. A good Mercedes shop will ask questions to understand usage.
Select a Phoenix Mercedes shop that will give you a personalized vehicle maintenance plan that takes into account how you use your car, as well as its age and mileage. Most of all, find a mechanic that will tell you what’s coming up next, so you don’t have to worry about it.
Avoid the New Mercedes Garages
When you have a nice vehicle, you can’t trust it to just anyone. If you pick the newest Mercedes shop in Phoenix because they’re running what appears to be a great grand opening special, you might end up paying more in the long run. While it might be nice to try a new place, be sure you pick a Mercedes shop that has a long-standing track record of quality service.
The benefit of picking a shop with a long history in Phoenix is that they will have a proven track record. You’ll know how they treat customers and whether their work is high quality. You’ll be able to rely on the warranties they offer. Best of all, you’ll know it’s not a fly-by-night operation that’s going to open up for a few weeks and then suddenly disappear, leaving shoddy work behind them.
Avoid Uncertified Mercedes Shop
Almost every professional Mercedes shop has certified technicians, but has the shop itself been certified for excellent work and amazing customer service? AAA offers an Approved Auto Repair certification that requires a shop to meet a list of over 20 requirements. These requirements include a 12 month/12,000 warranty on all work, independently conducted customer service surveys, and an annual inspection by AAA. An Approved Auto Repair Mercedes shop is going to offer you top quality.
Even better, there are AAA certified Top Shops in Phoenix. These shops have to produce an approval rating on customer surveys of over 90%, be actively involved in the community, and have a sterling reputation in their community. When you choose an AAA Arizona Top Shop, you’re getting the best of the best.
Picking the wrong Mercedes shop is frustrating and makes you dread having to handle any issues with your vehicle. This can lead to delays that cause even more damage and expensive repairs. Instead, choose a Mercedes Shop in Phoenix that has a personalized vehicle maintenance plan, has a long history in the community, and is an AAA Arizona Top Shop. For more information on maintaining your Mercedes, visit our website or call us at 602-224-0941. We’re here to serve you!