- CSI (Customer Satisfaction Report) for the full year. ScramTrax is acustomer satisfaction report that scores a facility. The shop score must be 90% or better. Hi-Tech Car Care scored over 99%.
- The most current BBB Report Hi-Tech Car Care Scored an A+
- Customer Complaint Resolutions
- Quality of staff, technicians, training, certifications, ASE, ICAR, AMI, ATRA
- Community Service Donations, Contributions
- Included must be photos of staff, facility, shop area, and ‘feel good’ photos of staff
- Include publications, letters of recommendations